Shipping Policy

What shipping methods do you offer? What are the rates?
Normal Shipping is free .

Normal shipping takes about 14 days of transit time. We do not keep a large inventory so we usually need to get the products from our suppliers all over the world.

We may automatically upgrade larger orders to EMS Express for faster delivery. EMS transit times are roughly 4-7 days.

For countries not served by EMS, DHL International Express will be used instead. In general DHL costs more than EMS so there may be additional express shipment charges.

In those senarios you will be contacted by a Customer Service agent about the charge.

How long will it take to process my order?

Once an order request has been received by us, you will receive periodic e-mails from us regarding the processing of your order. Within 24 hours of your order being shipped, you will receive an e-mail that contains the carrier tracking number (when available) for your order.

Your order goes through several steps before reaching your door. Here are those steps:

Step 1 (1-5 business days): Products are collected from our suppliers.
Step 2 (1-2 days): Order waits to get packaged.
Step 3 (1 day): Order is packaged and shipped* to carrier (e.g. Hong Kong Post, EMS, UPS etc).
Step 4 (3-14 days): Order is enroute via EMS or Hong Kong Post.

Thus, the Estimated Delivery Time : 10 to 21 days.